English Setter Brewery Keeps Tabs Organized

January 10, 2017 Andrea Victory

 

English Setter Brewing is a Washington microbrewery with a list of hit beers inspired by their canine friends. What started as a passionate beer-making hobby quickly became a brewery, event space, and is now an infamous upbeat and fun place loved by locals..


 

Challenge

Keeping track of guest checks as customers move about the brewery to socialize, sit outdoors, move back inside again, and combine tables when more people show up.


 

Solution

TouchBistro POS that would make it easy to place, move, and combine orders without being assigned to a table number.


 

Result

TouchBistro worked perfectly: guests feel free to move about the venue, while management and staff are confident that all drinks and orders are accounted for and delivered to the right customers.


 

“TouchBistro allows us to not only track where our guests are, but who they are and what they’ve ordered no matter which of our wait staff is taking care of them.”

–Jeff Bendio, English Setter Brewing, Spokane Valley, WA

 
 
 

About the Author

Andrea Victory

Andrea is a Content Marketing Specialist and Editor at TouchBistro where she writes about restaurant and dining trends, restaurant management, and food culture. A self-affirmed food geek, Andrea devours cookbooks and food blogs. She also knows how to make a killer kale salad.

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