The 3 Most Important Restaurant Management Skills You'll Need in 2017

November 15, 2016 Jackie Prange


In keeping up with the latest and greatest food and drink trends, don’t fall behind on the – albeit not so glamorous – management trends. We’ve uncovered three of the most important skills you’ll need to succeed as a restaurant manager in 2017. So read on to find out if you have what it takes to master restaurant management in the year to come.


Analytical Management

The days of managing your restaurant based on instinct and experience alone are long gone. Introducing a new menu on a whim and hoping your customers like it, or crossing your fingers that you’ve scheduled enough waitstaff for a busy shift, just won’t cut it in 2017. With all of the analytical tools available today, you won’t have to settle for making important business decisions based off intuition. Now, you can dig into intuitive, real-time data that can tell you which menu items are top sellers, which employees are prone to last minute shift trades, or up to the minute labor to sales ratios. Bonus, all of these insights can be easily accessed and analyzed in one place, with the help of a smart restaurant POS.


Progressive Thinking

In order to stay relevant in your industry and be one step ahead of your competition, being progressive is a must. With changes occurring in the restaurant industry so frequently, it’s crucial for successful restaurateurs to have plans in place to monitor these changes, as well as what’s required to keep up with them. This means engaging with fellow restaurant operators, taking courses, attending trade shows, and following thought leaders in the restaurant industry. But it’s not enough to be aware of the changes – you need to be accepting of them as well. Whether that means introducing new technology to increase efficiency, or using social media to create brand awareness, pay close attention to what’s happening in the most advanced of restaurants and prepare. By doing so, you’ll be ahead of the game when it comes time to implement them at your business.


Creative Leadership

Creativity is required in all aspects of running a successful restaurant in 2017. Whether you’re adding new menu items, planning a pre-shift meeting, or onboarding new staff, don’t be afraid to stray from tradition. Introducing new ideas will keep your staff motivated and your customers coming back. Help your business stand out from the crowd by keeping creativity top of mind when adjusting old processes or introducing new ones. Start off by occupying a new social media channel. Check out what your competitors are doing to get your creative juices flowing, then think of ways you can do even better.



The most successful restaurateurs in 2017 will be putting their best analytical, progressive, creative feet forward. Make it your mission to do the same.


About the Author

Jackie Prange

Jackie was a Content Marketing Specialist and Social Media strategist at TouchBistro before moving into business development role. She covered the latest food, dining, and technology trends for the restaurant industry. A lover of all things coffee, Jackie’s hobbies include breakfast, lunch and dinner.

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