TouchBistro

The Ultimate Guide to Restaurant Staffing

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Whether wellness, monetary, travel or just plain old recognition, giving employees rewards will retain them longer. Incentives and rewards naturally engage staff members, which means not only do they get rewards, but you do too. It's been found that "According to the Workplace Research Foundation, increasing employee engagement programs by 10% can increase profits by $2400 per employee per year. Also, increased employee engagement can equal a 12% increase in customer satisfaction, which then raises revenue and margins." High employee engagement means your team is more invested in your restaurant, their job and their performance, which, in turn benefits employers. Extra vacation days, pre-paid Visa cards, and travel are all great incentives to inspire loyalty - and a positive work environment. INCENTIVES AND REWARDS: According to go2HR.com, 40% of employees who receive poor job training leave their positions within the first year. "Training is a retention tool, instilling loyalty and commitment from good workers. Staff looking for the next challenge will be more likely to stay if you offer ways for them to learn and grow while at your company. Don't give them a reason to move on by letting them stagnate once they've mastered initial tasks." When you send staff for additional training and schooling, it shows them that you're invested in their future. As a bonus, you get a more qualified, educated and innovative worker upon their return. Additional skills training, like sending a chef to a culinary course or funding a bartender's wine education works to advance your business and the knowledge that your front of house staff are able to pass on to your customers. Even fine-tuning existing skills, like ensuring your staff are fully versed in your POS, enhances your workplace because staff are more confident in themselves and when they are, implicitly your guests get a better experience. SCHOOLING AND TRAINING: 9

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